Question

Difference between Formal & Informal Communication

Answer 1

Basis	Formal Communication	Informal Communication
1. Meaning	Follows the official chain of command	Between individuals and groups which are not officially recognised.
2. Channel	Through a definite path	No definite path.
3. Speed	Slow: because all information has to pass through an established scalar chain.	Very fast - Cuts across all the official channels.
4. Nature	More rigid and cannot be modified	Flexible and varies from individual to individual
5.Expression	It is mostly expressed in written form	It mostly tends to be oral.
6. Purpose	Achieve organisation goals.	Meet personal and social needs of employees