For the redressal of the grievances of consumers, consumer courts and consumer forums have been established under the Consumer Protection Act. The following can file a complaint in a consumer court.
(i) Any consumer
(ii) Any registered consumer association or organization.
(iii) The Central and State Government
(iv) A consumer or a group of consumers on behalf of a number of consumers having same interest.
(v) A legal heir or a representative of the deceased consumer.
